Welcome to BrightBridge Credit Union!

Cabot Boston Credit Union (CBCU) is now BrightBridge Credit Union(formerly Merrimack Valley Credit Union), effective January 1, 2025. Members of both credit unions voted overwhelmingly in November 2024 to approve a merger of the two organizations.

While former CBCU members are now BrightBridge Credit Union members, the credit unions’ computer systems will not be consolidated until spring 2025. Please continue to access your account as usual until the systems are consolidated.

Members will be receiving more information about the system conversion over the coming months. For your convenience, we have provided a list of Frequently Asked Questions that may address some of your questions about your BrightBridge Credit Union membership.

If you would like to open an account, apply for a mortgage, car loan or any other product or service, you will first need to open an BrightBridge Credit Union membership. You can apply online at BrightBridge.com or at an BrightBridge Credit Union branch. We’re here to help.

A Letter from BrightBridge Credit Union President and CEO John J. Howard

Hi Everybody,

WELCOME TO BrightBridge Credit Union!

After months of hard work and collaboration, I am so excited to welcome all members of Cabot Boston Credit Union to BrightBridge Credit Union! We are one of the five largest credit unions in Massachusetts with over $2.3 billion in assets, more than 115,000 members and over 300 teammates. The entire BrightBridge Credit Union family truly values every one of you as members of our new, combined credit union.

While growth is important to cultivating a financially sound organization, BrightBridge Credit Union is committed to maintaining the credit union experience that you all know and appreciate. In addition to 19 retail branch locations that span from southern New Hampshire to the south shore of Massachusetts, we are excited to offer you a convenient online and mobile banking experience, a 24/7 call center, a Shared Branching network and more exclusive services that BrightBridge Credit Union members enjoy every day. All of this will be available to you after January 1, 2025, and after the systems’ conversion that will occur in March or April 2025. And don’t worry, Marta Carney and Marybeth Nolan will continue to be available to assist with your financial needs! Your current experience will only be enhanced with this merger.

We understand that change can be daunting, but we want to assure you that our passionate and dedicated team is working hard to ensure a seamless transition. Please remember that your accounts and assets remain safe and secure and that we will communicate with you throughout this process.

If you have questions or concerns, please don’t hesitate to reach out to our Member Support team at 800-356-0067 or visit your local branch location and chat with our team members in-person. Visit BrightBridge.com/locations to find the branch closest to you.

You’re joining our credit union at such an exciting time! On March 24, Merrimack ValleyCredit Union became BrightBridge Credit Union. This new name and identity will give our credit union a refreshing update, unite our branches, teams and members, and open a world of possibilities for our future. To learn more about our new name and brand, please visit BrightBridge.com/brightbridge.

I am grateful to have you in our credit union family. Together, we will continue towards our goal of being the best place anyone has ever worked and the best place anyone has ever banked. Cheers to our bright future ahead!

John J. Howard
President & CEO