FAQ
How do I access my accounts going forward?
While former CBCU members are now BrightBridge Credit Union members, the credit unions’ computer systems will not be consolidated until spring 2025. Please continue to access your account as usual until the systems are consolidated.
How do I access my accounts going forward?
Deposits and payments using CBCU’s routing number 211080783 will continue to be processed until the system conversion in spring 2025. More information will be provided when we get closer to the conversion date.
Will my checks still be honored or will I have to order or buy new checks?
Yes, your current checks will be honored until conversion to the BrightBridge Credit Union system in the spring.
Will there be any change to my existing certificates of deposit and loan rates and terms?
Your current Certificate of Deposit Terms and Conditions will remain the same until maturity. Your current Loan Terms and Conditions will remain the same until the loan is paid in full.
Will my accounts continue to be insured?
There will be no changes to deposit insurance. Members will continue to enjoy federal share insurance coverage of at least $250,000 by the NCUA. Accounts in excess of federal coverage limits will continue to be fully insured by Massachusetts Share Insurance Corporation (MSIC).
Are BrightBridge Credit Union products and services different from CBCU?
Information about BrightBridge Credit Union products and services can be found here.
How do I open a new account?
If you would like to open a new savings or checking account, apply for a loan or mortgage or other product or service, you will need to open an BrightBridge Credit Union membership account either online or at one of BrightBridge Credit Union 19 retail branches.
Who do I contact for assistance?
For more information or questions about your current account, contact Marta Carney at 617-342-6154 or Marta.Carney@cabotcorp.com or Marybeth Nolan at 617-342-6153 or Marybeth.Nolan@cabotcorp.com.